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10:00am-4:30pm
01590 616203
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Frequently asked questions

We've answered some of your most frequently asked questions to help you plan your visit to Buckler's Hard.

What time do you open?

We are open from 10am every day except Christmas Day.

When is last admission?

Last admission is 30 minutes before closing time. We close at 4.30pm during winter and 5pm during summer. Today’s closing time can be seen in the header of this website.

How long does it take to look around?

We usually recommend half a day in order to explore the attraction, although many visitors prefer to stay longer.

What is there for kids to do?

Find out how to keep the kids entertained at Buckler's Hard here.

How much are tickets?

To see our current prices please click here.

What does the entry price include?

Admission includes entry to the historic village, waterfront, Maritime Museum, shipbuilder’s cottages and all-day car parking.

There is an extra charge for the 30 minute river cruise (seasonal – please check here for availability).

How many people does a family ticket include?

A family ticket covers either:

  • 2 adults and up to 3 children (ages 5-17 inclusive)
  • 1 adult and up to 4 children (ages 5-17 inclusive)

Under 5s go free!

Do you offer a concession for disabled visitors and their carers?

Yes, please call 01590 616203 for details.

Do you offer any discount or voucher codes?

Keep an eye on our Facebook page for current vouchers and discounts.

I’ve purchased Buckler's Hard Attraction tickets online but don’t have a printer. What should I do?

If you are unable to print your ticket, you can present your e-ticket on your mobile phone. To speed up admission, please download images within the email so the barcode is visible.

Please be aware that due to our rural location, phone signal can be variable. We recommend taking a screen shot of your e-ticket before arrival.

If you don't have a mobile phone, please make a note of the booking reference and present it to the admission team on arrival.

Where can I stay in the New Forest?

Visit www.thenewforest.co.uk to see a range of local hotels, B&Bs and campsites.

What is your post code?

SO42 7XB

Can I cycle to Buckler's Hard?

We welcome cyclists, and bike racks are located in the coach park at Buckler’s Hard, adjacent to the main car park. Cyclists will need to bring their own locks to secure their bikes, which are left at the owner’s risk.

Is there a bus service to Buckler's Hard?

During the summer months, visitors can catch the Beach Bus service, which stops at Buckler’s Hard and Beaulieu Village, for more information visit www.thebeachbus.info.

Unfortunately, there is no off-season bus service that runs directly to Buckler’s Hard, although energetic visitors are able to catch a limited service to Beaulieu Village and enjoy the Riverside Walk to the attraction, a scenic walk of three miles.

Is there a car parking charge?

Your attraction ticket to Buckler's Hard includes all-day car parking.

Do you have disabled car parking?

Yes, we have a designated car park area for disabled drivers.

Can I park my motor home/caravan in the car park?

Motor homes and caravans are welcome to park in the coach park. Please note there is no overnight camping.

We welcome caravan rally bookings – click here for details.

Is Buckler's Hard wheelchair friendly?

Although we are constantly working to improve access to Buckler’s Hard for disabled visitors, this 18th century naval village is, due to its historic nature, not easy for wheelchair access. The site has remained largely unchanged for centuries and most of the paths are gravelled, while there are some steep slopes and narrow doorways. Ramps are provided into the entrance, tearoom and lower level of the Maritime Museum, with level floor access into St Mary’s Chapel. A fully accessible toilet is provided.

While we welcome disabled visitors on board the River Cruise, for safe access, a degree of mobility is needed. Adults who use a wheelchair must be able to walk a few steps to access the vessel, due to the design of the jetty. Each wheelchair must be accompanied by an attendant to assist the disabled visitor in the event of an emergency on board.

Please read our Accessibility section for more details.

How easy is it to walk around the village?

Buckler's Hard is a beautiful place to walk, however please be aware that the village is situated on a gentle hill which slopes down to the river. Due to the geographic location of Buckler's Hard parts of the village have uneven surfaces and you may encounter natural hazards such as tree roots.

Can I bring a picnic?

Yes, there are picnic benches at the bottom of the village street.

Can I bring my dog?

Dogs are welcome in the village, provided they are kept on a lead at all times and their owners clean up after them. Dogs are not permitted in any of the buildings, including the Maritime Museum, Captain’s Cabin Tea Rooms or the cottage displays, except for guide dogs. Dogs are allowed on the River Cruise, but must be kept on a lead.

What time does the river cruise sail?

Please click here for up-to-date departure times.

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