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10:00am-5:00pm
01590 616203
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Our outdoor spaces are now open. Click here to find out more.

Visitor Safety

We appreciate how important it is for you to feel safe during your visit to Buckler's Hard, so we have developed a Visitor Safety Promise to explain the steps we are taking to keep you safe during your day out.

'We're Good to Go'

Our Covid-19 safety measures have been evaluated by Visit Britain and we are proud to hold the 'We're Good to Go' industry standard.


WE WILL ...

  • Welcome you with a warm hello and smile, albeit from a safe distance.
  • Provide social distancing reminders around the site to help you stay 2 metres from others.
  • Have friendly members of staff onsite to monitor visitor activity.
  • Provide hand sanitisation stations to help you keep your hands clean.
  • Provide face coverings and gloves for close proximity visitor facing staff, to protect you.
  • Operate a cashless system.
  • Regularly monitor and clean our lavatories and shared spaces.

WE ASK YOU TO ...

  • Save your visit for another day if you are experiencing symptoms of Covid-19, or have been in contact with someone with Covid-19.
  • Follow the Government guidance and only visit as a maximum group of 6, or two households and minimise distance travelled.
  • Read safety instructions on arrival and during your visit carefully.
  • Keep the recommended two metre distance from other visitors.
  • Use our hand sanitising stations to keep your hands clean.
  • Catch any coughs and sneezes in a tissue or into the crook of your elbow.
  • Wear a face covering when entering all of our indoor spaces in accordance with Government guidance.
  • Be patient if you have to queue for our facilities.
  • Have a great day out!

Whilst we have taken all reasonable care to follow Government COVID-19 safety guidelines, visitors enter at their own risk.


If you have questions about visiting Buckler's Hard, visit our Frequently Asked Questions page.


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